Refund policy

Return & Refund Policy

Under Swiss law there is no statutory right of withdrawal. As a voluntary gesture, however, we grant you a right of return:

Return period: You may return items within 14 days of receipt.

Conditions: Items must be returned unworn, in their original condition and in the original packaging.

Return shipping costs: The cost of return shipping is borne by the customer, unless otherwise agreed. We do not charge any restocking fees.

Refund: After we receive and inspect the return, we refund the purchase amount via the originally used payment method.

Register a return: Please contact us with your order details at service@maisonaurielle.net and we'll be happy to help.